My Helper

Terms of Use

Last updated November 9, 2026

These terms are the agreement between you and My Helper when you use the app. By creating an account, you agree to them and to our Privacy Policy.

Early access

My Helper is in an early, invite-only stage. Features may change, and things may occasionally break. We'll do our best to keep your guides safe, but please keep your own copy of anything you can't afford to lose (printing your handbook is an easy way). The service is free during early access.

Your account

  • Give your real name and an email address you can get to.
  • Keep your password to yourself. You're responsible for what happens in your account.
  • Only invite people you trust into your family. Everyone in a family can edit its guides.

Your content

The guides, photos and recordings you make are yours. You give us permission to store them and show them to the people you share them with, only so the app can work. Please only upload things you have the right to share, and don't upload anything illegal, hateful, or someone else's private information without their permission.

Community Library. If you choose to share a guide in the Community Library, you let other My Helper families view it, copy it, and change their copy for their own use. Shared guides include the words and photos, never your voice recordings, and are credited with your first name only if you choose. We may review, decline, or remove any shared guide. You can take your guide out of the library at any time; copies other families already made stay with them.

Guides and the Live Helper are helpers, not experts

Guides are written by families, and the Live Helper's suggestions come from AI, which can be wrong. Don't rely on My Helper for medical, emergency, financial or safety decisions. In an emergency, call your local emergency number.

Ending things

You can delete your account at any time in Settings. We may suspend accounts that misuse the service. If we ever shut My Helper down, we'll give you notice so you can print or save your guides.

The legal part

My Helper is provided “as is,” without warranties. To the extent the law allows, we aren't liable for indirect losses, or for losses caused by relying on a guide or a Live Helper suggestion. We may update these terms; if a change matters, we'll tell you before it takes effect.

Questions? Use the feedback option inside the app and we'll get back to you.